JOB SUMMARY AND OPPORTUNITY
The
DZS is in search of a Chief Operating Officer (COO) who will be responsible for
supervising all construction, facilities, capital projects, and campus planning
aspects of the organization. The COO will work under the Executive Director/Chief
Executive Officer (CEO) to ensure efficient and effective operation of the
society. The role requires the COO to work in collaboration with the Board of
Directors, the Executive Director/CEO, the Executive Leadership Team, and the
Senior Leadership Team in fulfilling their responsibilities. The COO will supervise
six direct reports in the areas of Facilities, Security, Construction Projects
and Sustainability.
The
DZS is currently working on a Campus Master Plan that will guide the society's
development and growth of physical facilities for the next decade or more. The
plan aims to bring the mission, vision, and values of the DZS to life and
create memorable experiences for all guests.
The
DZS has developed a unique green roadmap named the "Greenprint,"
which is an evolving plan that guides operations and helps refine and improve
facilities and daily practices, develop new policies and programs, and improve
green literacy and action in the community. You can learn more about the Greenprint
here: Detroit Zoological
Society Greenprint.
This
opportunity is perfect for those with construction oversight experience who
strongly believe in collaboration with people and the natural environment.
PRINCIPAL DUTIES AND RESPONSIBILITIES
·
Establishes,
implements, and communicates the strategic direction of the organization’s
physical plant facilities and grounds division, with close coordination with
the Chief Experience Officer.
·
Collaborates
with the Executive Leadership Team (ELT) to develop and meet organizational goals
while supplying expertise and guidance on operations, projects, and systems.
·
Collaborates
with other divisions and departments to carry out the organization's goals and
objectives.
·
Identifies,
recommends, and implements new processes, technologies, and systems to improve
and streamline organizational processes and use of resources and materials.
·
Ensures
that departmental decisions and project plans such as those for staffing,
development, organization, material efficiency, hardware acquisitions, and
facilities are in line with the organization's business plan, its diversity,
access, and inclusion goals, and its mission and vision.
·
Establishes,
communicates, and implements effective and consistent operations-related
policies, practices, standards, and security measures.
·
Reviews
and approves cost-control reports, cost estimates, and staffing requirements
for projects.
·
Establishes
and administers the department's budget. Supports financial planning,
reporting, controls, and related systems for various areas of responsibility
and ensures that these processes coordinate with the overall organization.
·
Helps
prioritize the management and use of funds to align with the organization's
vision, mission, and strategic plan.
·
Presents
periodic performance reports and metrics to the CEO, Board of Directors, and
other leadership.
·
Maintains
knowledge of emerging technologies and trends in operations management.
·
Oversees
the execution of internal projects and events, including the development,
implementation, and execution of the Strategic and Annual Work Plans.
·
Works
collaboratively with ELT members to develop, implement, and communicate
necessary institutional policies and procedures.
·
Works
with Park Operations and Experiences staff to ensure that the physical
offerings of the organization meet the current and future needs of animals,
guests, and employees.
·
Ensures
that the maintenance and upkeep of the parks, buildings, and amenities are
sufficient to maintain operational excellence, aesthetics, ambiance, and
cosmetic acceptance.
·
Responsible
for maintaining the properties of the DZS to all AZA and AAM accreditation
standards, USDA Standards for animals, and any state and regional standards.
KEY
QUALIFICATIONS, EXPERIENCE, AND SKILLS
·
Bachelor’s
degree in a related field and/or at least 10 years of industry-related
experience, including three years in construction project management. Master’s
degree is preferred.
·
Management
experience as a COO or as an executive manager in a nonprofit organization
preferred.
·
Successful
experience managing a complex organizational and financial structure.
·
Supervisory
and leadership skills.
·
Verbal
and written communication skills.
·
Knowledge
of zoo principles, procedures, and best practices.
·
Organizational
skills and attention to detail.
·
Analytical
and problem-solving skills.
·
Experience
and/or ability to work with a volunteer Board of Directors.
·
Proficient
with Microsoft Office Suite or related software.
Research shows
that women and people from underrepresented groups often apply to jobs only if they
meet 100% of the qualifications. We recognize that it is highly unlikely that
someone meets 100% of the qualifications for a role. If much of this job
description describes you, then please apply for this position.
COMPENSATION
The current salary range for this position is
$168,058 - $199,009. Generous benefits are offered, including medical,
prescription, vision and dental insurance, disability plans, and a 401(k)-match
plan.
HOW TO APPLY
Email cover
letter, résumé or curriculum vitae, and names of three references with contact
information to: Ida Tomlin, Senior Search Consultant at: searchandref@museum-search.com. References will not be contacted
without prior permission of the applicant, and all applications and nominations
are kept confidential. Application deadline is May 17, 2024.
Nominations and
inquiries welcome.
DIVERSITY AND INCLUSION
Just as we value and celebrate biodiversity,
the Detroit Zoological Society celebrates the diversity of our human community.
We are committed to ensuring that our programs and facilities are fully
accessible to our diverse communities and audiences and that our staff and
volunteers reflect the multicultural fabric that is the strength of southeast
Michigan.