The Director of Facilities Maintenance is responsible for the leadership, training, and oversight of the Dallas Zoo’s building, equipment, water, and horticulture departments. Key responsibilities include preventative maintenance, resource planning, and asset management of the Dallas Zoo’s 106-acre campus.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Responsible for the management and oversight of staff and contractors who perform maintenance services at the Dallas Zoo.
- Work with the AVP to develop and implement overall departmental strategic plans and metrics.
- Identify, prioritize, and track planned and deferred maintenance strategies, equipment replacement, lifecycle evaluations, and asset management.
- Oversee work order implementation, metrics, and accountability utilizing the FMX computerized maintenance management system (CMMS).
- Oversee the preventive maintenance (PM) program and repairs of buildings, infrastructure, vehicles, and other equipment.
- Assist with annual budget preparation and management of operating and project expenses within budget.
- Work with Zoo leadership to identify, develop, and implement staff training and DEIA initiatives to promote and strengthen job opportunities and work culture.
- Lead regular meetings (daily and weekly) with team members to ensure high levels of communication.
- Schedule personnel necessary for the Emergency Logistics Team (ELT) and support personnel for other emergency response teams.
- Ensure staff is accountable for high quality work execution that is organized, efficient, accurate, and on time.
- Provide regular updates and reports to leadership and stakeholders regarding projects and maintenance work.
- Provide excellent decision-making and problem-solving skills based on scope, quality, and cost.
- Analyze and thoughtfully manage multiple priorities when needed.
- Track budgets, schedules, dates, scope, contracts, and invoices.
- Other duties as assigned.
QUALIFICATIONS
- Bachelor’s Degree or equivalent; may be substituted by relevant levels of work experience.
- Must have strong knowledge of facilities maintenance, project management, and construction.
- Minimum of seven (7) years of experience in facilities maintenance management in medium to large institutions.
- Extensive knowledge of building systems including plumbing, electrical, and HVAC.
- Strong knowledge of life support systems / aquatic systems preferred.
- Knowledge of landscape design, grounds maintenance, and water maintenance.
- Proficient with Microsoft Office Suite and FMX or related software as needed to complete reports, logs, and inventory.
- Knowledge in ADA and City code compliance requirements.
- Excellent analytical and problem-solving skills.
- Ability to multi-task, prioritize, and delegate when appropriate.
- Professional experience in a supervisory position with leadership skills.
- Must possess the ability to be trained and learn new skills.
- Ability to work under pressure and remain calm during challenging circumstances.
- Ability to adapt and be flexible to changing needs.
- Must be a self-starter and work with minimum supervision.
- Must be able to receive instructions and communicate ideas clearly and concisely.
- Must have excellent oral and written communication skills.
- Must be able to walk, stand, sit, kneel, stoop, crawl, twist, reach above head, pull, bend, climb stairs/ladders, and carry up to 50lbs.
- Must have a valid driver’s license to operate zoo vehicles.
- Available nights, weekends, and holidays as necessary.
- Successful candidates must pass pre-employment drug screening, background check, and TB test.
