This position is responsible for coordinating all administrative functions for the Education Department.
Essential Duties and Responsibilities:
- Welcome all on-site visitors, determines nature of business, and announces visitors to appropriate personnel
- Answer department phones
- Provide program information to callers
- Register individuals and groups for programs
- Provide overall administrative support to the Education Department
- Perform clerical functions as requested
- Assist program coordinators with program rosters, badges, health forms and signage
- Oversee room and building set up for programs
- Assist department with building maintenance
- Diplomatically resolve customer service issues
- Use time and resources effectively to accomplish department goals
- Participate in annual Zoo events as needed
- Work weekends and evenings as needed
- Additional duties as assigned
Qualifications:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Excellent verbal communication and interpersonal skills
- Strong writing, verbal, and organizational skills with attention to detail
- Skills to operate all basic office equipment
- Ability to work during the summer 7:00 a.m. to 4:00 p.m.
- Must be proficient in Microsoft Windows and have working knowledge of Microsoft Word, Access, and Excel
- Valid driver license with acceptable motor vehicle record to maintain standards of insurability
Education and/or Experience:
- High School diploma or equivalent (GED) required
- Two (2) or more years of similar or related experience. Prior experience working in a school environment preferred
- Must be 18 years of age or older
Physical Demands:
- While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.
- The employee must occasionally lift and/or or move up to 25 pounds.
Work Environment:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Team oriented environment
- Ability to work irregular hours (holidays and weekends)
- Ability to work outdoors in heat, cold and inclement weather
Disclaimer
- The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as a complete inventory of all responsibilities, duties and skills required for the position.
- This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
- Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.
- Requirements are representative of minimum levels of knowledge, skills and/or abilities.
- To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
- Continued employment remains on an at-will basis.
Benefits
- This is a full-time position and offers the following benefits:
- Medical and Prescription Drug (Employee Coverage 90% Employer Paid, Dependent Coverage 55% Employer Paid)
- Vision
- Dental
- Basic Life AD&D (100% Employer Paid)
- Short Term Disability (100% Employer Paid)
- Long Term Disability (100% Employer Paid)
- Supplemental Life
- Flexible Spending Account
- 401k
- Paid Time Off (Accrual Equivalent to 5 Weeks Per Year)
- PTO Rollover
- PTO Sell Back
- Free Zoo Membership
- Free Guest Passes
- Discounts on Food, Merchandise, Attractions, Admission and Programs
