Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
What you get to do:
- Lead tour experiences through animal exhibits and zoological facilities.
- Drive a modified vehicle with guests on board through an animal habitat.
- Escort guests on tours of the park; providing in-depth park and animal information, interpreting animal exhibits, providing frontline access to attractions and priority seating to select shows.
- Interact with guests by greeting them and providing excellent service in an efficient and courteous manner.
- Maximize tour sales by promoting multiple tour products.
- Operate sales register for credit card transactions to assist guest with making reservations.
- May assist other education programs, including programs, park presentations, sleepovers, and camps.
- Perform other duties as assigned.
What it takes to succeed:
- Must be at least 18 years of age.
- Must maintain a minimum of 3 days per week of work availability with at least one weekend day.
- Ability to work a flexible schedule to include week day and weekend shifts, evenings, overnights and holidays.
- Able to push, pull, lift and carry up to 50 pounds occasionally.
- Perform the following physical activities on a frequent basis: stand, walk, climb, bend floor-to-waist/waist-to-overhead and reach overhead, simple grasp and fine manipulation tasks.
- Ability to work in an outdoor environment: high heat, humidity, cold, etc.
- Must have a valid Florida Driver's License and must be able to meet company's driving requirements.
- Ability to maintain a valid DOT physical card.
- Ability to communicate effectively with ambassadors and guests to provide outstanding guest service.
- Ability to learn and effectively use Point of Sale Systems
- Perform cleaning duties, including use of cleaning chemicals.
- Knowledge of park layout and procedures, including animal exhibits; preferred.
- Knowledge of selling fundamentals preferred.
- Multilingual skills preferred.
- Prior guest/customer service experience preferred.
- The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
EEO Employer:
- SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER.
- ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE,
- RACE,
- COLOR,
- RELIGION,
- SEX,
- NATIONAL ORIGIN,
- SEXUAL ORIENTATION,
- PREGNANCY,
- GENDER IDENTITY OR EXPRESSION,
- DISABILITY OR COVERED VETERAN STATUS.
