Facilities Supervisor

Safety Sensitive: This is a safety-sensitive position.  Regardless of whether you are a medical marijuana licensee, you must receive a negative result on a 10-panel, pre-placement drug screening to include THC, prior to beginning work.

The Zoo

• Tulsa Zoo Management, Inc. (TZMI) is a nonprofit organization driven by our mission of Connecting, Caring, Advocating for Wildlife, People, and Wild Places. 
• From roaring lions to squawking parrots, each member of our team is integral to the success of the Zoo as Green Country’s largest paid daily attraction. 
• At Tulsa Zoo, the IDEA is a zoo for all. We are committed to fostering an inclusive workplace where everyone feels valued and respected. 
• Apply today for your opportunity to join our dynamic group of passionate individuals who bring the zoo to life each day, 365 days per year, caring for animals, interacting with guests, educating the public, and managing the Zoo’s grounds, operations, and facilities. 

A Few of Your Many Benefits

• Free family-level Tulsa Zoo membership
• Medical, dental, and vision benefits beginning your first day of employment
• 401k
• Unlimited mental healthcare at no cost to you
• Food, beverage, and retail discounts on zoo grounds
• Generous paid time off plans
• Your Job
• The Facilities Supervisor is responsible for coordination and management of Operations staff in the general maintenance and upkeep of buildings, exhibits, structures, grounds, and equipment.
• This roll prioritizes, assigns, and tracks work orders, manages projects, and monitors the work order database and is responsible for maintaining electrical, plumbing, mechanical, and related systems. 

Your Essential Responsibilities

• If you disclose different abilities, reasonable accommodations will be made to enable you to perform the essential duties and responsibilities of this position. Other duties may be assigned to you.
• Manage and direct the completion of work-orders, projects, and assignments of Operations Technicians.
• Suggest and implement changes in working conditions and use of equipment to increase safety and efficiency of shop, department, and work crew.
• Prioritize, manage, and coordinate preventive maintenance and repair work orders for TZMI’s exhibits, structures, facilities, grounds, and equipment including MEP and life support systems.
• Oversee and direct for the maintenance and repair of fencing/barriers and for the execution and oversight of carpentry, metal fabrication, painting, and masonry needs for staff, guests, and animals.
• Monitor inventory of materials/supplies/equipment needed for department. Determine type and quantity of materials/supplies/equipment. Authorize expenditures of department.
• Maintain and monitor maintenance records and documents.
• Prepare payroll, approving and monitoring leave and overtime use.
• Coordinate and work effectively with outside service providers including but not limited to construction companies, vendors, event providers, municipal entities, emergency services, etc.
• Assume leadership position in absence of Director of Facilities and Construction or Operations Facilities Manager in case of emergencies such as power outages, inclement weather, etc.
• Provide clear direction, communication, and sound judgement in routine and unique situations, to include responding to emergencies after hours.
• Effectively communicate and demonstrate interpersonal skills with all levels of employees in a clear and professional manner.
• Demonstrate and adhere to TZMI’s workplace values.
• Know and follow zoo policies and procedures, including emergency protocols.
• Attend and participate in staff meetings and assigned training sessions.

Supervisory Responsibilities                                                        

• This position directly supervises up to 7 Operations Technicians in accordance with TZMI’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

What We Expect

• Required Qualifications, Education and/or Experience
• Must be 18 years or older, possess a valid driver’s license, and be insurable on TZMI’s insurance carrier
• Must be able to work weekends and evenings
• No education requirement; one to three years related experience and/or training
• Must have broad knowledge of the following: construction, plumbing, mechanical utilities, and HVAC systems; maintenance and/or construction trades terminology, practices, methods, tools, materials, and equipment of the building trades; maintenance and construction methods and techniques, systems, codes, regulations, and laws.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, employees of TZMI, and the general public
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
• Microsoft Word; Microsoft Excel; Microsoft PowerPoint or Prezi; common Internet browsers; experience with work order system preferred

What You can Expect

• Our Values
• We are enthusiastically committed to be part of the Tulsa Zoo community.
• We will all work together as one Zoo Team to support the Zoo’s mission.
• We will value and appreciate everyone and create a safe, understanding, and welcoming environment for all.
• We will all be accountable for achieving excellence.
• We will earn the trust of one another, acting honestly and treating each other with respect.

Physical Demands and Work Environment

• Moving about - constantly
• Sitting - occasionally
• Standing - frequently
• Reaching with hands and arms – frequently
• Stooping, kneeling, crouching, and/or crawling - frequently
• Exchange of in-person, phone, radio, or digital communication - frequently
• Carrying or lifting up to 50 pounds – occasionally
• Pushing and/or pulling up to 50 pounds – occasionally
• Gripping, pinching, writing, and other hand movements - frequently
• Climbing and/or balancing – occasionally
• Foot action (i.e. pedals, brakes, etc.) – occasionally
• Exposure to outdoor weather conditions - constantly
• Exposure to high noise levels- occasionally
• Exposure to strong smells – occasionally
• Work near moving mechanical parts – frequently
• Wet or humid environment - occasionally