Human Resources Generalist

The San Francisco Zoological Society (“Society”) is a non-profit institution that manages and raises funds for San Francisco Zoo and Gardens (“Zoo”).  The Society’s mission, supra, is summarized as the 3 c’s: to connect our visitors with wildlife so that they care about nature and ultimately conserve it.  The Society’s leadership team is comprised of a President & Executive Director as well as a professional team of Senior Managers. The Society endeavors to meet or exceed the standards of its industry peers, including those established by the Association of Zoos & Aquariums (“AZA”). For over 25 years, the Society has been continuously accredited by the AZA.

• Upholds the Society’s mission and core values (Respect, Professionalism, Resiliency, Equality and Efficiency) and other policies/procedures outlined in the Employee Handbook and elsewhere.

SUMMARY:

• This is a confidential Human Resources position and requires a high degree of discretion. 
• Plans, develops, directs and administers a comprehensive program of human resources administration which includes recruitment and employment; compensation; benefits administration; training and development; insures the management of Zoo staff is in compliance with legal requirements and good personnel practices.
• Regularly coordinates with, business representatives and senior management personnel as appropriate.
• Carries out tasks relating to all phases of human resources activity by performing the following duties:

SECTION A:  CORE EXPECTATIONS

• Demonstrates a commitment to the Zoo’s mission statement and its’ values.
• Performs duties in a service-oriented manner.
• Recognizes the needs of others and treats others with respect and dignity.
• Maintains good work habits and adheres to all policies and procedures.
• Demonstrates a commitment to maintaining a work environment free from discrimination and sexual harassment and supports the Zoo’s commitment to equal employment opportunities.

SECTION B:

• ESSENTIAL DUTIES & RESPONSIBILITIES include the following.
• Other duties may and be assigned.

Recruitment:

• Create and update new hire/orientation packets. Conduct new employee orientations and coordinate onboarding with the Payroll Department.
• Conducts and participates in wage surveys within the labor market to determine competitive wages.
• Other duties may include: developing job descriptions, reference checks, interviewing, etc.

Benefits:

• Provides general oversight of the employee benefit program. Coordinate with the CFO, Manager of HR and benefits broker as appropriate.
• Manages benefits eligibility information in ADP HR systems.
• Manages all benefits enrollments and changes including health, dental, vision, life, FSA, etc. via online benefit enrollment or as appropriate.  Process monthly Alternative Benefit report for Payroll Department.
• Review and process all HR and related invoices for payments/resolve errors, disputes as needed. Ensures all invoices are submitted in a timely manner and coordinates as appropriate with Accounts Payable.
• Coordinates with all health/benefit insurance providers on reporting processes, resolving problems/disputes, etc.
• Reviews and processes monthly Union Seniority Report.
• Process as necessary health care waiver forms, benefits renewal spreadsheet, open enrollment process, etc.

HR Reporting:

• Assists with reports required by law or local governing bodies, unions, or other departments of the organization; assists with investigations as needed or directed.
• Maintains up to date employee list reports, along with monthly reports to accounting and payroll. Maintains and coordinates updated employee information and reports as needed with Membership, IT, Main Desk reception, etc.
•   Maintain up to date Employee Phone lists, Organization Charts-Quarterly.
• Process Affordable Care Act forms and meet reporting regulations. ACA-1095-C form for SF Zoo to file to the IRS, along with the employee spreadsheet 1094-C form for employees to file to the IRS-Annual. 
• Meet SF Health Care Security Ordinance reporting requirements.
•   Process other reports as needed and directed.
• Ensures governmental reporting requirements are met including but not limited to: 
• EEOC, DOL, CCSF, etc.
•   Stays abreast of labor legislation and attends relevant conferences and training to ensure that the organization is in compliance with federal, state, and local laws. 
•  Assists with AZA Accreditation with Senior Staff.

Employee Training:

• Assists with training and maintains the Performance Evaluation process and tools and Core Values training. Assist Managers as needed with challenging evaluations and performance Improvement Plans (PIP).
• Coordinate yearly Sexual Harassment Prevention Training with all Staff.
• Represent HR on the Safety Committee, assist with providing safety training resources, maintaining Cal/OSHA logs, and preparing reports as required.

Workers Compensation:

• Report new injuries to WC insurance carrier; authorize medical care for injured employee.
• Monitor claims and review them with insurance carrier, brokers, etc.
• Coordinate “return to work” activities with Managers and claims representatives as appropriate. 
• Manages and provides general oversight of the Workers Compensation program. 
• Conducts claims review with insurance carrier, brokers, CFO, etc. 
• Ensures that ADA requirements and the reasonable accommodation process is addressed.    

Leaves of Absence:

Manages employee leaves including: 

• FMLA/CFRA, PDL, SDI, Workers Compensation. 
• Ensures employee eligibility and coordinate with managers, payroll and external agencies to ensure the Society’s compliance.

Other Duties:

• Handle all off boarding of employees (terminations).
• Scheduling Employee Health Needs as needed and appropriate.
• Manages and oversees the Employee Health Program to ensure that mandatory new   hire physicals and ongoing health screening requirements are met
• Assists with the development and maintains the human resource documents and reports and maintenance of personnel records.
• Manages and coordinates with external vendors, contract temporary staff agencies, etc.
• Order annual Fed/State Posters and Labor Law Digest from Cal Chamber.
• Assist with various projects or reports as requested by HR Manager.
• Maintain HR availability of forms and handouts.
• May prepare internal employee communications regarding compensation, benefits or company policies as directed and appropriate.
• Perform other related duties as requested and required, including: ordering supplies, needed filing, assist with events as needed and directed.
• Interacts with Zoo employees, visitors and vendors professionally and courteously and  offers proper attention at all times.
• Note taking for union meetings as requested by the Director of People, Culture, and Belonging.

QUALIFICATIONS:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION:

• Associate of Arts Degree from a public or private institution of higher education. 
• Experience may be substituted for education on a year for year basis beyond two years of experience.

EXPERIENCE:

• Minimum two to five years HR experience and/or training;
• or equivalent combination of education and experience.

CERTIFICATION:

• PHR preferred.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to sit and use hands.
• The employee is occasionally required to stand, walk, and reach with hands and arms.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions.
• The noise level in the work environment is usually moderate.
• Bilingual candidates are encouraged to apply. 
• EOE.
• Salary Range: $71,000-$75,000
• Application:  Please apply via our web site at:
• https://candidate.offerdox.com/clients/c32a6703-4c9c-4d70-b296-b438a4f2cf91/jobs/
• Please attach a cover letter with your resume.