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Human Resources Manager

Lehigh Valley Zoo
Schnecksville, United States Posted: May 29, 2024

The Human Resources Manager is responsible for all Human Resources activities for the Lehigh Valley Zoo and its employees, including staffing, payroll, benefits management, performance management, employee relations and other administrative duties. The Human Resources Manager will also help to support the activities of the President & CEO of the Zoo as the Executive Assistant. The Human Resources Manager will work closely with other Zoo leaders to support the initiatives and strategic direction of the Zoo. 

  • Human Resources
  • Support all staff with their Human Resources needs at the Zoo. 
  • Administer benefits for all employees, including tracking new employee eligibility, distributing benefits documentation, and ensuring proper enrollment. Act as liaison between employee and   benefits providers. 
  • Maintain complete and accurate payroll, benefits and personnel files. 
  • Assist with the establishment, monitoring, and/or enhancement of performance management/rewards and recognition systems.
  • Work with Finance team to administer the annual benefits open enrollment. 
  • Manage employee time off balances and annual rollover/payout of accrued, unused paid time off.   
  • Ensure compliance with unemployment, workers compensation, FMLA, and other state or federal labor laws. 
  • Facilitate the Zoo’s Employee Assistance Program (EAP). 
  • Recruiting/Hiring/Onboarding/Departing Employees
  • Provide job posting and pre-screening assistance as requested by hiring managers.  Work with Marketing team to ensure jobs are properly advertised.
  • Send out offer letters and facilitate onboarding process. 
  • Facilitate background checks and clearances. 
  • Assist department managers/supervisors with onboarding plans and schedules, as well as communicate with new hires. 
  • Attend guest services orientation sessions, at minimum biannually.
  • Ensure internship processes are standardized amongst departments.  Witness and/or assist with termination meetings as requested by department managers.  Conduct exit interviews.
  • Ensure completion of all departing employee paperwork and processes, including benefits and IT. 
  • Ensure that Paylocity HRIS system is up-to-date with all employee information necessary for payroll.
  • Process bi-weekly payroll, working closely with the Finance Manager, who reviews and approves payroll, and posts related accounting entries. 
  • Primary user of Paylocity HRIS system. Enroll and terminate employees in payroll system. Provide support for this system for all staff and supervisors as needed.
  • Assist department managers by providing continual tips and training on Paylocity so that they can better utilize the system. 
  • Support year end W2 and health care reporting.
Executive Assistant
  • Assist the Zoo Leadership team with scheduling appointments and arranging meetings. 
  • Support the Board of Directors through communications, scheduling and updating the Boardable application. Assist the President & CEO with coordinating the quarterly Board meetings.
  • Working with the Development team, coordinate outreach opportunities for the President & CEO. 
  • Supports the Zoo’s Diversity, Equity, Access and Inclusion (DEAI) program as a member of the DEAI Committee. 
  • Periodically serve as the Manager in Charge (MIC) during Zoo open hours. 
  • Adjust schedule periodically to accommodate 7-days/week Zoo operations, to help ensure that all employees have access to Human Resources support. 
  • Provide ideas and feedback as to how we can continuously improve Zoo Human Resources practices, as well as how we can more efficiently utilize our existing systems. 
  • Provide support to other departments as needed.  
Experience Required
  • Knowledge of employment law and Human Resources general practices Excellent organizational, multi-tasking and communication skills Ability to develop and maintain effective working relationships Works well independently and within a group setting Ability to act with integrity, professionalism, and confidentiality High proficiency in all areas of Microsoft Office to include Outlook,
  • High School Diploma or equivalent Human Resources or related Business Associates degree preferred 1-3 years’ experience in a similar Human Resources role required; exposure to Payroll preferred Experience with HRIS systems, Paylocity preferred Willing to adjust working hours to accommodate attendance at signature events, special promotions and Winter Light Spectacular, which will require some availability on weekends, holidays and evenings.
  • $50,000 - $55,000 annually

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