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Keeper II - Relief

Phoenix Zoo | Arizona Center For Nature Conservation
Phoenix, United States Posted: June 06, 2024

The Relief Keeper routinely rotates among all the Living Collection areas. The rotation areas might include any of the following: Nutrition Services, Equine/Farm, Hoofstock, Elephants, Primates, Carnivores, Birds and Ectotherms. The Keeper in this position is responsible for the safety, health and well-being of all assigned animals, through the performance of documented husbandry practices. In addition to animal care duties, this position will engage and interact with guests in support of designated public experiences, as well as actively collaborate in the development and presentation of guest experiences that support the Phoenix Zoo’s mission.

Essential Duties:
  • Provide quality guest service to both internal and external guests by maintaining a WILD (friendly, helpful, positive and professional) working attitude and appearance.
  • Perform routine husbandry by feeding prescribed diets, monitoring and reporting diet consumption consistent with documented Standard Operating Procedures; observe and report any health or behavioral abnormalities of all assigned animal specimens to immediate supervisor on a daily basis; assist veterinary staff in carrying out health monitoring and assessment; perform Standard Operating Procedures associated with specialty areas or programs (e.g., venomous animal and large reptiles handling); support captive reproduction program functions as assigned.
  • Perform assigned and approved behavioral enrichment activities and animal training procedures of assigned specimens in a timely manner and consistent with documented Standard Operating Procedures
  • Perform routine maintenance of facilities by maintaining and reporting any structural or mechanical problems; interact with maintenance staff as needed.
  • Stay up-to-date on current protocols in all trained areas of assignment as well as routine changes as needed; assist in the training of new staff in assigned SOPs
  • Respond to animal emergency circumstances according to approved protocols.
  • Participate as assigned in non-routine health and husbandry activities such as animal transports, animal introductions/breeding, restraint and treatment of animals, and the medication of specimens.
  • Monitor the public ensuring the safety of guests and animals.
  • Work collaboratively with other staff and departments to support designated public experiences and other communication activities that include participating as necessary with Special Events, Group Services, Marketing and PR events.
  • Initiate engagement and interaction with guests in support of the Zoo’s mission by developing and conducting interactive animal programs.
  • This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.
  • Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs, or technological developments).
  • Bachelor’s degree in Life Science or equivalent experience preferred.
  • High school diploma required.
  • Minimum 2 years paid experience relevant to animal husbandry in an AZA accredited institution or related facility.
  • Behavioral enrichment and operant conditioning experience preferred.
  • Ability to lift up to 50 pounds.
  • Able to bend, stoop, crawl and walk on uneven surfaces.
  • Ability to work in extreme weather conditions.
  • Possession of a valid driver’s license.
  • Ability to pass pre-employment background check, drug test, DMV check and clear annual TB test.
  • The Arizona Center for Nature Conservation is committed to maintaining the health and well-being of its employees.
  • We offer a wide range of benefits for qualified employees designed to address the diverse needs of our employees and their families, such as:
  • Medical,
  • Dental,
  • Vision and Prescription Drug Coverage (Domestic Partnership Benefits Available) Life,
  • Accidental Death & Dismemberment, and Long Term Disability Insurance
  • Flexible Spending Accounts
  • Voluntary Life Insurance
  • Employee Assistance Program
  • Paid Time Off (PTO)
  • Paid Sick Leave (PSL)
  • 401(k) Plan with Match
  • Phoenix Zoo Membership
  • Employee WILD Rewards Program
  • Service Awards
  • Employee Cultural Exchange Program
  • Tuition Reimbursement Program (for qualified courses)
  • Outside Vendor Discounts

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