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Marketing & Digital Specialist

Virginia Zoo
Norfolk, United States Posted: August 02, 2024


The Marketing team at the Virginia Zoo is looking to welcome a Marketing & Digital Specialist to the team! As Digital & Marketing Specialist at the Virginia Zoo, you will contribute to the success of marketing campaigns and visual collateral needs. Marketing & Digital Specialists partner with and support various Zoo departments to effectively communicate the mission of the Virginia Zoo to its audience. 

  • This is a full time, non-exempt position. This position reports to the Director of Communications. 
ESSENTIAL FUNCTIONS:
  • Public Relations
  • Write press releases as instructed by the Director of Communication.
  • Outreach to media outlets, organizations, associations, and interest groups to obtain media highlights for Virginia Zoo.
  • Assist in identifying community partners for photo shoots, editorials, and promotional work.
  • Scan monthly zoo and aquarium publications for Virginia Zoo mentions for Marketing updates.
  • Respond to incoming media related inquires.
  • Act as representative and spokesperson in various media channels as assigned by the Director of Communications. 
  • Website/Online
  • Monitor and update Zoo content on the website to include all areas of the Zoo (including education, events, programs, animal information and horticulture).
  • Assist in maintaining all Zoo social media accounts.
  • Establish and maintain editorial calendars, media database and community calendars.
  • Research and write blog posts for all Zoo departments.
  • Manage and create email newsletters and promotions
  • Manage Zoo’s general email account.
General
  • Write promotional copy for collateral including, but not limited to brochures, flyers, and ads, to be approved by the Director of Communication.
  • Help create and write content for quarterly member newsletter, covering Zoo news and important industry topics.
  • Help generate creative ideas to raise brand awareness.
  • Distribute marketing collateral, which may include informational flyers, brochures, and business cards.
  • Creation of media collateral.
  • Assist with planning/working of events as necessary. (Including but limited to weekends and evenings)
  • Assist Director of Communication in office tasks such as mailings, billings, etc.
  • Execute photography and videography needs on grounds and during events during regular operating hours, as well as occasional evenings and weekends as needed. 
  • Manage media file database.
  • Any additional duties as assigned. 
Experience Required
Required Skills/Abilities:
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines with multiple projects ongoing.
  • Excellent writer with strong media relations and pitching skills.
  • Ability to be a self-starter, creative thinker, and team player. Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Proficient with Microsoft Office Suite, Constant Contact, and WordPress and project management and collaboration tools such as Trello, Google Docs, Dropbox, and others.
  • Experience with creative tools such as Adobe Creative Suite, Canva, and CapCut preferred.
Education and Experience:
  • Bachelor’s Degree with degree/concentration in communications, marketing, advertising, or public relation, or equivalent experience in related field.
  • Experience working at a PR firm and/or tourism or animal-related organization preferred.
  • Experience with print, broadcast, and online mediums, including social and mobile media channels.
Additional Requirements:
  • Ability to maintain a professional appearance and manner.
  • Ability to work in a team environment or alone for extended periods of time.
  • Able to work indoors and outdoors in all weather conditions.
  • Yearly TB test required.
Perks
  • Perks For working at the Virginia Zoo! Positive, fun atmosphere.
  • 15 Paid holidays Generous amount of PTO Comprehensive health, dental, vision, disability, life insurance, and retirement plan are offered following a 60-day probationary period. Free Zoo membership.
  • Discounts in the gift shop and restaurants. Behind-The-Scenes tour.
Salary
  • $18.50-$20.50 hourly

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