This job is no longer available.
The Safari Experiences Program Aide provides operational support for Safari Experiences programs and provides great customer service to program participants. The Program Aide also operates, inspects, and assigns tour vehicles. This position reports to the Safari Experiences Supervisor.
WHAT YOU WILL DO
- Provides operational support for Safari Experiences programs by ensuring guides and guests connect in a timely manner.
- Operates organization vehicles/carts to transport late guests or provide replacement carts to guides.
- Provides excellent customer service to program participants by checking them in for tours, providing safety information, and answering questions.
- Cleans and inspects tour vehicles and reports damage in a timely manner.
- Prepares and ensures availability of program materials.
WHAT ARE WE LOOKING FOR
- The Program Aide will work other duties as assigned.
- Applicants must be available at least four days a week, including both weekend days.
- School availability exceptions can be reviewed on a case-by-case basis.
- Must be at least 18 years of age.
JOB EXPERIENCE
- Prior customer service experience is preferred.
EDUCATION AND CERTIFICATIONS
- Current valid California Driver’s License in good standing.
SKILLS AND KNOWLEDGE
- Demonstrated ability to handle complex guest interactions.
- Ability to manage internal and external customer interactions with a high level of tact and diplomacy.
- Able to communicate effectively both verbally and in writing.
- Work effectively with others as part of a diverse team environment.
SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER
- Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
- Family Passes
- Complimentary Tickets
- Local and In-House Discounts
- Employee Assistance Program
- Wellness Program
Salary
- Hourly rate: $17.00
