Sr. Manager of Event Productions (Full-Time)

Are you a strategic leader with a passion for creating extraordinary guest experiences? ZooTampa is seeking a dynamic Sr. Manager of Event Productions to lead our team and execute unforgettable events that inspire, entertain, and delight. Take the next step in your career and apply today!

What You’ll Do:

• As the Sr. Manager of Event Productions, you will oversee planning and execution of events like Creatures of the Night and Christmas in the Wild, lead and mentor the Event Productions team, and collaborate across the Zoo to create seamless, memorable experiences.
• From developing event budgets and timelines to hands-on execution, you’ll play a key role in driving ZooTampa’s mission while meeting financial and attendance goals.

Why Join Us?

• Lead impactful events that connect guests with wildlife and conservation.
• Work in a vibrant, fast-paced environment with a collaborative and supportive team.
• Be part of one of Tampa Bay’s most beloved attractions.

Position Summary

• This member of the ZooTampa Event Productions team plays a crucial role in supporting the planning, coordination, and execution of consumer events. 

Who We Are

• ZooTampa at Lowry Park is one of the most popular zoos in the southeastern U.S., with over 1.2 million visitors annually.
• We have grown to what now encompasses 56 acres of naturalistic wildlife habitats in a lush, tropical garden setting with wide-ranging activities.
• The Zoo, accredited by Association of Zoos and Aquariums (AZA), offers popular educational programming, fun recreational amenities, up-close animal encounters and engaging seasonal events for which it has won awards as one of the country’s most family-friendly zoos.
• Our mission is to rescue, rehabilitate and care for animals; create exceptional personalized experiences that connect people with wildlife and each other in fun, immersive ways.
• Our vision is that everyone we touch is motivated to join us in taking action to protect and preserve wildlife.
• Join us and become a part of creating unforgettable natural connections!
• Your day to day.

Essential Functions (Including, but not limited to):

• Acts as primary contact, project manager, and facilitator of the Zoo’s consumer events as assigned by the Director of Event Productions.
• Oversees, mentors, and provides guidance to Event Productions staff, interns, volunteers, and vendors. Direct reports include the Event Productions Manager and Coordinator. Also oversees the management of the Costumed Character team.
• Prepares comprehensive event timelines and checklists for the Director of Event Productions, including layout diagrams, event set-up and breakdown, staff assignments, event operations, and post-event analysis.
• Creates and distributes an accurate and timely Prospectus and BEO for every event, ensuring Zoo-wide information flow.   
• Schedules and participates in regular interdepartmental meetings to discuss event plans to promote Zoo-wide collaboration, communicate client requests, maintain brand image, and ensure successful events.
• Alongside the Director of Event Productions, creates event budgets and proformas aimed at meeting or exceeding financial and attendance objectives. Monitors costs and ensures adherence to the Zoo’s purchasing policies.
• Monitors inventory of event supplies, orders supplies, when needed, and maintains corresponding budgets.
• Provides hands-on support during all Zoo events, including set-up and breakdown.
• Collaborates with Finance to manage invoices, receipts, and budget.
• Manages a wide range of complex and confidential situations related to Zoo events, resolving conflicts efficiently and discreetly.
• Prioritizes the safety of employees and guests during events by proactively identifying and mitigating potential risks.
• Conducts all activities in alignment with AZA standards and guidelines, all relevant laws and regulations, safety standards, and standards that ensure animal welfare.
• Other duties as assigned.

Qualifications and Experience:

• Bachelor’s Degree in hospitality, communications, marketing, business, or related field required.
• Minimum 4 years in event planning, project management or related skills.
• Basic knowledge of Tripleseat computer software and AV equipment preferred.
• Supervisory experience preferred.

Skills:

• Must be deadline oriented. 
• Capable of influencing and leading cross-departmental teams throughout the event planning and production process.
• Ability to anticipate needs and plan strategically for the future, with the ability to manage long-term, multi-year projects.
• Strong problem-solving abilities, with the capability to think critically and independently with minimal supervision.
• Exceptional interpersonal and communication skills, both verbal and written, and the ability to engage effectively with diverse audiences.
• Able to multi-task in a fast-paced environment while maintaining a positive and professional demeanor.
• Exhibits project management skills, including designing, implementing, and tracking events and programs
• Ability to respond to sensitive inquiries or complaints with professionalism and tact.

Physical Requirements:

• Ability to work in extreme weather conditions typical to west central Florida (i.e., heat, rain, or cold).
• Ability to use radio, telephone, and computer to communicate and follow written and verbal instructions.
• Must be willing and able to work varied and long shifts including holidays and weekends.
• Must be able to work in a variety of physical positions, including sitting, bending, and standing, walking and driving.
• Must be able to lift over 50 pounds and carry event items such as signs, supplies, linens, etc.
• Don’t miss this opportunity to make a lasting impact—apply today and take your career to the next level!

Our Perks at ZooTampa

• Medical, Dental, Vision, Pet, Life Insurance, 403(b) Pension Plan
• Vacation and sick time
• Employee Assistance Program
• Free gym membership
• Free admission to the Zoo, MOSI, and the Florida Aquarium
• Free or discounted admission to many attractions in Florida
• And so much more!
• Equal Opportunity Employer & Drug-Free Workplace

Experience Required

• Qualifications and Experience:
• Bachelor’s Degree in hospitality, communications, marketing, business, or related field required.
• Minimum 4 years in event planning, project management or related skills.
• Basic knowledge of Tripleseat computer software and AV equipment preferred.
• Supervisory experience preferred.

Perks

• Medical,
• Dental,
• Vision,
• Pet,
• Life Insurance,
• 403(b) Pension Plan Vacation and sick time Employee Assistance Program Free gym membership Free admission to the Zoo,
• MOSI,
• and the Florida Aquarium Free or discounted admission to many attractions in Florida And so much more!