Systems Analyst I - San Diego Zoo Wildlife Alliance

The Systems Analyst I performs a variety of professional systems analysis and programming work of a specialized or complex nature. This position reports to the Business Systems Manager.

WHAT YOU WILL DO

• Support IT team in the application development environment.
• Provide technical and software support by assisting in troubleshooting, analyzing and resolving software issues.
• Follow the software development process for new and current program code including extract, transform and load processes.
• Participate in the development of requirements for business process improvements/business process reengineering
• Adhere to a structured test process for preparation of Production deployment.
• Participate in versioning and source control of all development source code.
• Participate in the implementation of new modules, enhancements, and software releases of third-party packages.

WHAT WE ARE LOOKING FOR

• The ideal candidate will have a firm understanding of application troubleshooting (Galaxy Certified System Admin highly desirable), a working knowledge of IT desktop support (hardware and software) and a very strong customer service orientation. 
• Familiarity with SQL Server and an ability to script windows automation tasks will aid success.

Note:

• Frequent travel between corporate sites required (San Diego Zoo, San Diego Zoo Safari Park, Mission Valley)  

JOB EXPERIENCE

• Must have at least 1 year of experience supporting an IT department or applications/systems support. 

EDUCATION AND CERTIFICATIONS

• Associate degree in Computer Science or equivalent specialized training and/or 1+ year of experience required.
• Bachelor's Degree in Computer Science, Management Information Systems, or equivalent specialized training and/or 1+ year of experience preferred.
• Current and valid California Driver’s License in good standing

SKILLS AND KNOWLEDGE

• Computer systems design, computer programming knowledge required.
• Strong working knowledge of implementation/installation of third-party application software.
• Microsoft language knowledge preferred.
• Microsoft SQL Server 2016 and above and associated tools (job scheduler, SSIS, backup/restore, etc.) knowledge required.
• Able to communicate effectively both orally and in writing.
• Demonstrated ability to handle multiple projects with competing deadlines using effective time management skills.
• Demonstrated ability to work as a highly cohesive, diverse team.

SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER

• Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
• Family Passes
• Complimentary Tickets
• Local and In-House Discounts
• Employee Assistance Program
• Wellness Program