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Team Lead - Bird/Farm Keeper

Memphis Zoo
Memphis, United States Posted: May 02, 2024

Objective: The Team Lead is responsible for leading and assisting a team of zookeepers in the daily husbandry of animals as it relates to the animal’s physiological and psychological well-being; for the general maintenance of enclosures and habitats. This position is also responsible for ensuring a positive guest experience by providing exceptional service and engaging presentations.

Collection Encompasses:
  • The Bird/Farm team cares for all inhabitants of The Tropical Birdhouse, Penguin Rock (African penguins), Once Upon a Farm, and a handful of other small exhibits.
Essential Functions
  • Actively participates in daily advanced animal husbandry for specific taxa.
  • Assists in orienting, training, and monitoring the performance of immediate work group.
  • Provide feedback regarding hiring needs, selection and performance management of immediate work group.
  • Facilitates exhibit needs and maintenance of assigned area including cleaning of habitats, scheduling regular maintenance and managing work crews in animal areas.
  • Follows established standard operating procedures for animal care, food preparation, and clean up, including proper maintenance and sterilization of equipment.
  • Supports daily enrichment and documentation to promote, encourage and evaluate natural and engaging behaviors.
  • Implements and evaluates animal training programs when needed.
  • Facilitates formal and informal public presentations to educate guests and provide positive guest experiences.
  • Submits/tracks work tickets, assists with scheduling, communicates with all lines of business, at all levels including the Research, Veterinary staff, Education and Operations teams.
Required Education and Experience
  • Bachelor’s degree in Zoology, Biology, or a related field
  • Minimum 5 years’ experience and ongoing training in the collection, care and conservation of exotic animals required
Preferred Education and Experience:
  • At least 1 year experience in a supervisory capacity
  • Written and oral communication Proficiency
  • Proficient in MS Office, current technology and applications for communication, research and record keeping.
  • Records and reports creation and management
  • Problem Solving/Analysis.
  • Stress Management/Composure.
  • Flexibility.
  • Teamwork Orientation.
Supervisory Responsibility:
  • Assists Associate Curator with supervising all zookeepers within this area
  • Reporting Structure: Reports to Associate Curator.
  • Position Type/Expected Hours of Work: This is a full-time 40 hrs per week position which regularly requires weekend work.
  • Work Environment: While performing the duties of this job, the employee frequently works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, chemicals and vibration.
  • The noise level in the work environment is usually quiet while in the office, or moderately loud while on Zoo grounds.
Physical Demands:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is frequently required to sit, talk and hear.
  • The employee is constantly required to use hands and fingers to feel, handle or operate objects, tools, or controls; and reach with hands and arms.
  • The employee is occasionally required to climb, balance, stoop, kneel, crouch, crawl and walk.
  • The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties:
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
  • Duties, responsibilities and activities may change at any time with or without notice.

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