The San Francisco Zoological Society (“Society”) is a non-profit institution that manages and raises funds for San Francisco Zoo and Gardens (“Zoo”). The Society’s mission, supra, is summarized as the 3 c’s: to connect our visitors with wildlife so that they care about nature and ultimately conserve it. The Society’s leadership team is comprised of a President & Executive Director as well as a professional team of Senior Managers. The Society endeavors to meet or exceed the standards of its industry peers, including those established by the Association of Zoos & Aquariums (“AZA”). For over 25 years, the Society has been continuously accredited by the AZA.
SUMMARY:
- Plans, develops, directs and administers a comprehensive program of human resources administration, which includes but is not limited to the following:
- fostering a culture of employee engagement; oversees labor/employee relations; participates in recruitment and employment; reviews levels of compensation; oversees benefits administration; training and development; ensures health and safety compliance; ensures the management of Zoo staff is in compliance with legal requirements and maintains good personnel practices.
- Will serve as a member of the Senior Management Team. Incumbent will work closely with the Senior Management Team, which includes the Executive Director & President, to implement programs, initiatives and projects consistent with the Zoo’s mission and core values.
- Upholds the Society’s mission and core values (Respect, Professionalism, Resiliency, Equality and Efficiency) and other policies/procedures outlined in the Employee Handbook and elsewhere.
- ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned.
- Supervises and directs the work of the HR staff and consultants if needed.
- Provides advice and guidance to management, supervisory staff, and employees on the interpretation and application of human resource policies and procedures, collective bargaining agreement, disciplinary matters and other staff management issues to ensure fair and consistent handling of such matters.
- Represents management in labor negotiations; administers and interprets the Collective Bargaining Agreement. Manages and/or processes complaints and grievances that affect bargaining unit staff. Represents organization at personnel related hearings and investigations.
- Directs and manages the employment function which includes the development of recruitment and employment strategy, and the establishment of standards and procedures for recruitment and selection of all staff.
- Provides training programs, as budget allows, to supervisory and other staff in order to improve employee effectiveness and efficiency. Plans and assists in new employee orientations to foster positive attitude toward Zoo mission and goals.
- Develops and administers the compensation program. Conducts job evaluation of positions to determine appropriate compensation levels. Conducts and participates in wage surveys within the labor market to determine appropriate wage level.
- Develops and manages the comprehensive benefit program for staff.
- Develops, provides training and maintains the Annual Performance Evaluation Program for all staff.
- Develops, provides training and maintains job descriptions and duty statements for all staff.
- Develops and maintains the human resource documents and reports and maintenance of personnel records, oversees the ADP HRIS and monitors and defines requirements to maximize its effectiveness.
- Studies labor legislation to ensure that the organization is in compliance with federal, state, and local laws. Develops, as necessary, policies and procedures and communicates them to staff.
- Oversight of the Workers Compensation program.
- Manages and oversees the Employee Health Program/Employee Assistance Program.
- Interacts with Zoo guests courteously and offers proper attention at all times.
- As required, prepares reports and presentations to the Board of Directors and other bodies and boards.
- Participates on the Board of Directors HR Committee and prepares quarterly Key Indicators Report.
- Occasionally, this position may assume responsibility for non-HR functions and other duties as required.
SUPERVISORY RESPONSIBILITIES:
- Directly supervises employees in the Human Resources Department.
- Carries out supervisory responsibilities in accordance with the organization's policies, applicable laws, and relevant labor laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; ensuring compliance with collective bargaining agreements.
REQUIRED QUALIFICATIONS:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION:
- Bachelor’s degree with major coursework in Business, Human Resources, or related field.
EXPERIENCE:
- Eight years progressively responsible human resources experience, including supervisory and management experience.
- Experience in non-profit environments and familiarity with labor organization in the Bay Area strongly is highly preferred.
CERTIFICATION:
- PHR or SPHR preferred.
PHYSICAL DEMANDS:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to talk or hear.
- The employee frequently is required to sit and use hands.
- The employee is occasionally required to stand, walk, and reach with hands and arms.
- The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions.
- The noise level in the work environment is usually moderate.
- Bilingual candidates are encouraged to apply.
- EOE.
- Salary Range: $115,000-$120,000
