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Zookeeper - Birds/WildLIFE Trek

Tulsa Zoo Management Inc.
Tulsa, United States Posted: November 28, 2024


Safety-Sensitive: This is a safety-sensitive position.  Candidates, regardless of whether they are a medical marijuana licensee, must receive a negative result on a 10-panel, pre-placement drug screening to include THC, prior to beginning work.

  • Tulsa Zoo Management, Inc. (TZMI) is a 501(c)(3) nonprofit organization with the mission of “Connecting, Caring, Advocating for Wildlife, People, and Wild Places.”
  • A dynamic group of passionate individuals brings the zoo to life each day, 365 days per year, caring for animals, greeting guests, educating the public and managing the facilities. 
  • Each member of the team is integral to the success of the zoo as a key asset in the City of Tulsa and the Northeast Oklahoma region, delivering recreational opportunities, providing unplugged family time and conserving animal species for future generations.
  • This role will split time between Tulsa Zoo’s Birds and WildLIFE Trek departments. 
  • The Birds department is responsible for our colonies of African Penguins and American Flamingos, and a growing collection of birds in our Lost Kingdom aviary and Conservation Center. 
  • The WildLIFE Trek complex consists of four biome-themed buildings: Cold, Desert, Forest and Water. 
  • The WildLIFE Trek Department is responsible for the care of an evolving collection of birds and small mammals within the complex including bobcat, arctic fox, snowy owl, naked mole-rat, and others.
Position Summary:
  • This position is responsible for the daily care, maintenance and observation of assigned animal collection and associated facilities. 
  • Will be involved with exhibit maintenance, diet preparation, conservation breeding programs, veterinary procedures, animal training and enrichment, addressing guests and education programs
Essential Duties and Responsibilities:
  • Other duties may be assigned in keeping with the mission of Tulsa Zoo Management, Inc. (TZMI)
  • Daily cleaning of animal exhibits, service areas and holding units utilizing various tools, instruments, disinfectants; with the ability to do so safely.
  • Diet preparation, feeding:  restock, inventory, order feed supplies as needed and as prescribed.  Maintains food preparation areas and equipment.
  • General maintenance of exhibits, service areas and holding units such as: fence repair, decoration, mister systems, automatic drinkers, shade cloth, filling holes etc.
  • Maintains exhibits and holding units to ensure animal, keeper and visitor safety, and in good appearance for public viewing at all times.
  • Designs and constructs exhibits/holding units by cutting and moving branches to plant or secure them to walls with dirt, cement, wire, nails; installs nest boxes and barrels, attaches burlap to cage walls to provide privacy; maintains plants in exhibits.
  • Captures and restrains animals for shipping/loading or routine/non-routine medical procedures; captures animals by hand, net, catch pole, or by corralling them under direction of supervisor.
  • Ability to work with potentially dangerous animals (i.e. large ungulates, carnivores, venomous animals).
  • As assigned, assists Animal Health Department with medical treatments such as prescribed medication/treatments, weighing/measuring, surgery, restraint/capture and euthanasia of animals.
  • Daily observation of animal collection for injury, illness, aggression, stress, breeding activity, diet intake and fecal consistency.
  • Maintains accurate records of daily observations of animal collection containing information regarding behavior, intake, fecal output, breeding behavior, aggression, behavioral enrichment, capture/restraint, prescribed medical treatments in-house moves and acquisitions/de-acquisitions.
  • Monitors life support systems including but not limited to water filtration, ozone generators, HVAC and backup generators as needed.
  • Identifies and communicates situations for repair and maintenance for the safety of animals, visitors and staff as well as overall upkeep of the facilities.
  • In conjunction with the Curator of Behavioral Husbandry and Animal Care Supervisors/Managers/Curators/Veterinarians, works with animal collection on a one-to-one basis such as crate training, practicing commands, clicker training, and orientating animals to new enclosures.
  • Applies appropriate techniques and opportunities for enrichment of the animal collections.
  • Under direction of Curator, Zoological Manager and/or Zoological Supervisor, devises and implements breeding protocols, diet revisions, exhibit designs and maintenance.
  • Researches the animal collection; researches scientific journals, observes and recognizes a variety of courtship behaviors; creates environments that induce breeding.
  • Monitors incubation process of eggs; records weight and size, sets eggs in containers of correct substrate/H20 ratio, monitors temperature and humidity, candles eggs to determine fertility and assists egg hatching or removes dead neonate from egg.
  • Assists in acquisition/de-acquisition of animal collection by crate training, crating of animal, loading, transportation and shipment.
  • Trains, assists and oversees work of volunteers/interns and ensure their safety while performing these duties.
  • Recognizes signs of pest infestation in animal areas and combat pests/nuisance wildlife as directed.
  • Maintains area compliance with all local, state, federal and international regulations and standards are met (USDA, AZA, etc)
  • Attends and participates in staff meetings to discuss the needs of the animal collection and animal staff, resolve problems and learn of new procedures and policies.
  • Participates in visitor education programs, formal and informal animal presentations and outreach programs, scheduled keeper talks and provide accurate information to the public.
  • Maintain necessary certifications as required (SCUBA, AZA Elephant Management, Nuisance Wildlife Control Operator (NWCO) etc.)
  • Maintain necessary testing/vaccinations as required (TB, rabies, etc.).
  • Responds to emergency calls after normal operating hours.
  • Supervisory Responsibilities:                                        
  • This position currently has no supervisory responsibilities.
Values:                                                     
  • To perform the job successfully, an individual should demonstrate the following competencies as they relate to TZMI core values:
  • We are enthusiastically committed to be part of the Tulsa Zoo community.
  • We will all work together as one Zoo Team to support the Zoo’s mission.
  • We will value and appreciate everyone and create a safe, understanding, and welcoming environment for all.
  • We will all be accountable for achieving excellence.
  • We will earn the trust of one another, acting honestly and treating each other with respect.
Qualifications
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
  • Bachelor’s degree in Biology, Zoology, Animal Science, Environmental Resources, Wildlife Management or a related field from college or university; six months of exotic animal experience and/or training; or equivalent combination of education and experience. Generally, one year of full time exotic animal experience will translate to one year of college.  
Language Skills                                                    
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, employees of TZMI and the general public.
Mathematical Skills
  • Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals. Ability to perform these operations using units of American money.
Computer Skills
  • Microsoft Word; Microsoft Excel; International Species Information Systems (ISIS) a plus; Internet Browser(s)- Explorer, Chrome, Safari, etc.
Other Skills, Abilities or Qualifications
  • Must possess a valid driver’s license and be insurable on TZMI’s insurance carrier. Ability to work a flexible schedule including evenings, weekends and holidays. Use of any/all of the following: automatic and standard transmission vehicles, rake, shovel,  wheel barrow, pallet jack, catch pole, capture nets, snake hook, small hand held and power tools (hammer, screwdriver, drill, wire cutters etc.), scale, garden hose. General knowledge of zoo animal husbandry and observational skills. Ability to work with potentially dangerous animals. Must be capable of emergency response handling to avoid injury to self, others, and animal. Good observational skills. Must have strong interpersonal and communications skills. Maintain good time management to perform responsibilities showing productivity. Actively seek ways to streamline processes; open to new ideas and approaches, initiative, planning and organization; flexible and adaptable; follow instructions; seeks additional training and development.
Physical Demands:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This position requires substantial standing; substantial walking, moderate sitting; substantial reaching with hands and arms; substantial climbing or balancing; substantial stooping, kneeling, crouching or crawling; substantial talking or hearing; moderate lifting up to 60 pounds.
Work Environment:
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This work environment involves minimal working near moving mechanical parts; substantial work in outdoor weather conditions; substantial work with moderate noise level. May involve substantial work in a wet or humid environment.

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