At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
What you get to do:
- Enthusiastically represents SeaWorld by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job.
- Provide for proper nutrition, appropriate and sanitary living conditions, and constant care for our park animals.
- These positions safely fulfill duties in animal/guest interactions, animal training, husbandry, enrichment, general public presentations, and research:
- Perform daily husbandry tasks including administration of vitamins as directed, food preparation, maintaining a safe and sanitary working area for all animal habitats as directed by area leadership.
- Responsible for guest, personal, and animal safety by developing awareness of the behavioral precursors of potentially harmful behavior by both animals and people.
- Make daily observations of animals and report any abnormalities to staff supervisor and team.
- Maintain all animal records, equipment, area responsibilities, and communication requirements daily.
- Provide and maintain a work environment that follows the established guidelines and safety procedures set by the department and park.
- Function as an Ambassador by displaying consideration, tolerance, cooperation, open communication, and reliability. Maintain a consistent attitude, motivation, and ability to accept feedback.
- Successfully represents company in Public Relations or Media situations/events.
- Perform all supportive roles in education and general public presentations to develop speaking skills and stage presence. Perform primary roles as assigned by area leadership.
- Engage in and execute all aspects of guest interaction programs.
- Provide proactive guest service through guest interactions, pre and post presentation interactions, and responding to guest inquiries.
- Work with animals using behavioral modification techniques as instructed. Train behavior to completion under minimal supervision.
- Other duties as assigned by leadership.
What it takes to succeed:
- Be at least 18 years of age.
- Entry level position.
- No prerequisite of professional zoological experience.
- Have high school diploma or equivalent. College background in psychology, zoology or biology is a plus.
- Must be able to swim and participate in a lifeguard certification class.
- Have a working knowledge of the English language with excellent verbal and written communication skills.
- Basic math skills required.
- Be able to stand, walk, and work for prolonged periods of time in extreme weather conditions.
- Be willing to work a flexible schedule to include weekdays, weekends, evenings, overnights and holidays.
- Ability to receive CPR certification.
- Consistently practices safe work habits including, but not limited to the use of personal protective equipment, lifting and reporting of unsafe situations.
- Be willing to comply with, and ensure Ambassadors comply with, all SEA grooming guidelines and employment standards.
- Be able to successfully complete all legal, company, and department training requirements to include but not limited to passing required tests and certifications within established timelines.
What else is important:
- Must be able to liftpush/pull up to 50 pounds
- Must be able to work indoors and outdoors, in varying weather, to include extreme heat
- Work regularly Monday through Friday but with flexibility based on business need to include weekends, evenings, and holidays. Occasional travel required.
- Consistently practices safe work habits including, but not limited to the use of personal protective equipment, lifting, and reporting of unsafe situations.
The perks of the position:
- Paid Time Off
- Complimentary Park Tickets and Passes
- Park Discounts on Food and Merchandise
- Medical, Dental, and Vision Insurance
- 401K Retirement plan
- Voluntary Insurance
- Life Insurance
- Disability Benefits
- Tuition Reimbursement
- Dependent and Health Care Flexible Spending Accounts
- Employee Assistance Program
- Legal Assistance Plan
EEO Employer:
- SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER.
- ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE,
- RACE,
- COLOR,
- RELIGION,
- SEX,
- NATIONAL ORIGIN,
- SEXUAL ORIENTATION,
- PREGNANCY,
- GENDER IDENTITY OR EXPRESSION,
- DISABILITY OR COVERED VETERAN STATUS.
